Stop bushwhacking
through your own tech stack.
CircuitSherpa guides small businesses up the mountain of networking, backups, and cloud decisions, one clear step at a time. No jargon avalanches. No summit pushed off till next quarter.
Four waypoints between you and IT that just works.
We do not sell gear and disappear. Each waypoint is a real conversation before it is a line item.
Basecamp Assessment
We map your current terrain: hardware, software, and every login nobody remembers, before recommending a single fix. You get a plain-language report, not a sales pitch.
Network & Security
Firewalls, Wi-Fi that actually reaches the back office, and backups that restore when you need them, not just when you test them. The unglamorous stuff that keeps you open.
Help Desk Sherpa
A real person answers when the printer declares war on a Monday. Most tickets close same day, no ticket purgatory, no offshore script reading.
Cloud & Growth Planning
Adding a location or a dozen laptops next quarter? We scout the route before you sign a lease, so the tech is ready on day one, not month three.
Started by engineers tired of watching small shops get sold gear they didn't need.
CircuitSherpa began with a simple complaint: too many small businesses get a rack of equipment and a vendor who vanishes the moment the invoice clears.
We stick around. We explain the map in language that has nothing to do with acronyms, and we carry our share of the pack, from the first basecamp call through the years after the network is humming.
How We Guide You ↓Four steps. No surprise elevation gains.
Basecamp Call
A free 30-minute conversation about where your tech is slowing you down.
Trail Map
A written plan with real costs and timelines. No obligation to book anything.
Guided Climb
We do the setup and migration work. You keep running the business.
Ongoing Support
We do not disappear at the summit. Help desk and monitoring keep going.
Notes from businesses who made the climb.
"Our Wi-Fi finally reaches the back office. Sounds small until you've spent two years without it."
"They found a backup that had been silently failing for eight months. Nobody else caught it."
"I called about a printer. A person picked up. That alone put them ahead of our last three vendors."
Pick the pack weight that fits your business.
Every tier includes a real human on the other end of the line. Talk to a guide for exact pricing based on headcount and setup.
For businesses under 10 devices who need a safety net, not a full team.
- Remote help desk, business hours
- Monthly backup verification
- Basic security monitoring
- Quarterly check-in call
Proactive coverage for growing teams who cannot afford downtime.
- Everything in Basecamp
- Priority same-day response
- Proactive network monitoring
- Annual security review
- On-site visits included
Fully managed IT for multi-location businesses with real complexity.
- Everything in Summit
- Dedicated account guide
- Multi-site network design
- Vendor management
- 24/7 critical monitoring
Frequently asked, honestly answered.
Most help desk tickets are acknowledged within 12 minutes during business hours and closed same day. Critical outages get an immediate call, not a queue number.
Rarely all at once. The Basecamp Assessment usually finds a handful of real fixes, not a reason to rip everything out and start over.
No. Plans run month to month after the initial setup period. If the fit is wrong, you are not stuck carrying our gear up the mountain alone.
We work alongside internal staff often, handling overflow, specialized projects, or after-hours coverage rather than replacing anyone.